Permanent Collection

US Stockists

The Line

76 Greene Street
New York, New York
10012
917.460.7196

theline.com

 

Anaïse

3686 20th Street
San Francisco, California
94110
408.807.9379

shopanaise.com

  

General Store

4035 Judah Street
San Francisco, California
94122
415.682.0600

1801 Lincoln Boulevard
Venice, California
90291
310.751.6393

shop-generalstore.com

 

MARCH

3075 Sacramento Street
San Francisco, California
94115
415.931.7433

marchsf.com

 

Alder & Co.

616 SW 12th Avenue
Portland, Oregon
97205
503.224.1647

222 Main Street
Germantown, New York
12526

alderandcoshop.com

 

Spartan Shop

1210 SE Grand Avenue
Portland, Oregon
97214
503.360.7922

spartan-shop.com

 

The Dreslyn

online
thedreslyn.com

International Stockists

 Cabinet Store

Viaduktstrasse 83 / Bogen 2
CH-8005 Zürich
Switzerland
+41 44 273 95 13

cabinet-store.ch

 

The Monocle Shop

Via Dante 23
Merano BZ, Italy 39012
monocle.com/shop/

 

SHIPPING AND RETURNS POLICY

Permanent Collections offers $15 UPS Ground shipping on all U.S. domestic orders. We also offer UPS 2-day Air for $25 and UPS Next Day Air for $50, for U.S. domestic orders. International shipping to Canada and Europe is a flat rate of $50. Shipping to all other international locations is a flat rate of $75.

Orders are processed the following business day, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the next business day. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone. When your order is processed, you will receive a shipment confirmation email with the shipping tracking number. Residents of California will pay state tax on their purchase (8.75%). Orders will be shipped via UPS.

Expected arrival date for international orders is approximately 10-14 days from the order date. For international orders, a customs duty will be charged to you depending upon the country in which you reside and the cost of the product you have ordered. Permanent Collection is NOT responsible for payment of this duty. Please consult an online duties calculator before placing your order, as this charge could amount to a few hundred additional dollars for which you will be liable. Orders will be shipped via UPS.

HOW TO RETURN

Should you wish to return an item, it must be in unused, unworn, unwashed, unaltered, and in undamaged condition and returned within 14 days of purchase. All returns must include original packaging: any boxes, hangers, garment bags, and other packaging materials.

Should you wish to return an item(s), please contact us at customerservice@permanentcollection.com. We will then email you a return UPS shipping label and a return packing slip for you to mark with the reason(s) for your return. Repackage the item(s) you would like to return and place the prepaid UPS return label on the outside of the box you’ll ship back to us at:

Rogan Distribution Center Suite 100
Attn: Returns 180 Orville Drive
Bohemia, NY 11716
United States

Drop off your shipment at a UPS Store (find your nearest store at www.ups.com) or at any UPS facility.

As soon as we receive your return, we’ll let you know in an e-mail and make sure that your refund is processed within 7 days. It may take up to 14 business days from the date we process your refund for it reflect on your original form of payment.

We reserve the right to deny refunds if the merchandise returned does not meet our return policy requirements.

ALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES WILL BE ACCEPTED.


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